Last modified: Jan 1, 2025
NOTICE: This website may sell your personal data.
Introduction
Parana Plays LLC (the "Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website, Lunalandcasino.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and the Company on the Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Minors
Protecting the privacy of children is especially important to Parana Plays, LLC. For that reason, we never knowingly collect or maintain information from individuals under the age of 18, and no part of our Website is structured to attract anyone under the age of 18. Parana Plays, LLC does not offer or direct any of its services or products, including our Website, to individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18.
If you are under the age of 18, do not use or provide any information on this Website, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any username. If we learn we have collected or received personal information from a child under the age of 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@paranagames.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- Contact Details, such as your first and last name, email address, residential address, and mobile or other phone numbers.
- Personal Information, such as your gender, age, age range or your image; and account login details including your username, password and pictures associated with your profile.
- Transaction Information, you provide when you make a purchase, request a redemption or otherwise use the Website, such as your postal address, phone number and payment or redemption information including banking and financial details, credit card details, and bank account statements (we do not store your full card details).
- Geolocation Information, including approximate location information provided by a mobile or other device interacting with the Website, or associated with your IP address, where we are permitted by law to process this information.
- Usage Data, which may include activity, technical, and device information about your use of the Website, such as the content you view, the time and duration of your visit on our Website, how often you use our services, how you first heard about our Website, your preferences and information about your interaction with the content offered through our Website, your hardware model, device type, other unique device identifiers, operating system version, browser type and IP address.
- Sensitive Information, which may include government issued identity (including drivers licenses, passport and social security numbers), geolocation, and financial information to comply with our business, legal and regulatory purposes.
- Information we obtain from a third party, such as a site or platform provider (including Facebook and Google), about your use of or interest in our services.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.
- From trusted third-party service providers. We use this information to update or supplement the information you have provided, or we have collected, including in order to verify or validate information (e.g., postal address, documentation, and names).
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, purchasing Luna Coins, or requesting the redemption of Sweeps Coins. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Website, such as the purchase of Luna Coins and the redemption of Sweeps Coins. You may be required to provide financial information before engaging in a transaction on our website. The Company reserves the right to collect, monitor, and review your transactional history in order to comply with our regulatory obligations and Anti-Money Laundering Policy (“AML Policy”).
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To improve customer experience.
- To present our Website and its contents to you.
- To provide you with information or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To personalize your user experience.
- To contact you about our services, including marketing.
- To send important notices to you.
- To conduct market research and analysis.
- To process payments.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- To comply with our regulatory and legal obligations (including our internal AML Policy).
- To offer alternative dispute resolution services.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Collection of Biometric Data
We may ask you to provide your image to assist us in verifying your identity. We do this by using facial recognition technology provided by service providers that determines whether the photo you take matches the photo in your identification document. We do not collect or store biometric information. Our third-party service provider stores your biometric data in accordance with their privacy policy.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Parana Plays, LLC's assets.
- To third parties to market their products or services to you if you have not opted out of these disclosures.
- To third-party service providers who help us offer our services.
- To any other third party disclosed by us when you provide the information.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by adjusting your user preferences in your account profile or sending us an email with your request to support@paranagames.com.
- Promotional Offers from the Company. You can opt-out by logging into the Website and adjusting your user preferences in your account profile or by sending us an email stating your request to support@paranagames.com.
- Targeted Advertising. You can opt-out by adjusting your user preferences in your account profile or sending us an email stating your request to support@paranagames.com.
Accessing and Correcting Your Information
You are entitled to have your Personal Information corrected if it is inaccurate or incomplete. You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at support@paranagames.com to request access to, correct, or delete any personal information that you have provided to us.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. The exact scope of these rights may vary by state. To exercise any of these rights please email support@paranagames.com.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. We encourage you to frequently check this page for any changes and to stay informed about our policies.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: